Refunds

This is a summary. The full policy is in our Terms & Refund Policy.

General rule

Paid subscription fees are non-refundable once a billing period has started, except where noted below or required by law.

We may refund when

• Duplicate or erroneous charge
• Service not delivered — paid feature unavailable 72+ hours due to our fault (not Notion/Framer outages)
• First-time goodwill window — contact us within 7 days of first paid purchase if you have not completed a production sync on a paid project

How to request

Email [email protected] from your Google account with:

• Name
• Polar invoice or transaction ID
• Purchase date and reason

We aim to respond within 7 business days. Approved refunds go back to the original payment method via Polar.

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